★英文商业信函格式★
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发布时间: 2011/8/7 23:49:16
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英文商业信函格式
A correct writing form for business correspondence shows the receivers address at the left, under the level of the date and two lines above the salutation, the same as it appears on the envelope. The date may be placed at the right margin of the page, in alignment with the closing and signature at the bottom, or flush with the left margin if a full block style is used.
正确的商业信函格式应将收信人的地址放在日期下方 ，距敬称上方两行处以上，与信封排列格式相同。如果用全开信纸 , 日期应放在信纸的右上方 , 与下方的结束语及署名对齐。
August 8,2000
Mr. John Lake
T&T Co.Ltd.
25 Broadway New York,
New York 10024
Dear Mr. Lake,
(Body of the Letter)
Sincerely yours,
Arthur Harding Moore
(商业信函用语)结语
●敬上
谨致问候
Yours (very) truly, *用于商业。
谨致问候
Sincerely yours, *稍带亲近的感觉，用于商务信函或给朋友的信中。 谨致问候
Cordially, *稍带亲近的感觉，用于商务信函或给朋友的信中。
谨致问候
My best regards, *带有个人的语感，用在给朋友写信时。
谨致问候
With best regards, *带有个人的语感，用在给朋友写信时。
谨致问候
The very best to you, *带有个人的语感，用在给朋友写信时。
谨致问候
Best wishes, *带有个人的语感，用在给朋友写信时。
常见英语商业信函的写法及参考用语
求职信，询价信，报价信等是在商业信函当中经常使用的信函，下面简单介绍一下这类信的写法，主要提供一些参考用语，这样根据你的具体的情况，就很容易完成这类信函。
1.Application for Employment(求职信)
一般求职信写四段，1) Source of information 2) Personal information 3) Reason for changes 4) Requests
(1) Opening Sentences
My friend„„ has informed me that you are looking for a„„ and has suggested that I should apply you for the appointment.
Having read your ad, I wish to be considered as„„for this position.
I would like you consider my application for the position of „„ which you advertised in„„
In reply to/With reference to your advertisement appearing in„„of „„I would like to apply for the position of „„in your company.
I beg to offer myself for the situation as a „„in your company.
I see from your advertisement in „„that you are looking for a„„
I recently heard from„„that there is a vacancy in your „„department. „„has told me that some time in May there will be a vacancy/an opening for„„in your office.
(2)Education/work experience
I attended„„school for„„years.
In 19„„I graduated from„„
I enrolled for a year's course at„„
I studied„„ I have trained as a„„
I have a degree in „„from the University of„„
I attended classes in„„
I have had„„yours' experience in„„
I speak fluent English.
My proficiency in English means that I would be able to handle all the English correspondence on my own.
(3) Reason for the changes
I would like the opportunity to work on my own initiative/with children. My reason for applying for the post is that I would like to have more
responsibility.
My reason for looking for a change is the better opportunities offered by a large company like yours.
My present employer is closing down his business.
As my family is moving to „„I am looking for employment there.
(4)Closing sentences
Please refer to the enclosed personal data sheet/curriculum vita for further particulars.
For information about my character/work record please contact„„
I hope I may be granted an interview, when I can explain my qualification in more detail.
I am enclosing my personnel record sheet for your kind consideration and references.
The details of my education and experience are given on the enclosed sheet. I hope that the information I have provided in this letter and the enclosures are sufficient for your purpose.
2. A Letter of Enquiry (询价信）
一般询价信写四或五段，1) Source of information 2) Reason for Enquiry 3) Asking for price, list, and catalogue 4) Giving references 5) Further Business
1) Opening Sentences
We were given your name by„„
You have been recommended to us by„„
Your articles have been recommended to us by„„
„„has been kind enough to give us your address.
As we have learned from„„,your are manufactures of „„
We saw your ad in the current issue of„„
We have heard that you have put a new „„on the market.
We visited your stand at the „„exhibition.
We refer to your special offer of„„
We have seen your ad in „„and we are interested in„„
Your firm has been recommended to us by „„,with whom we have done business for many years.
2)Reasons for Enquiry
We are a subsidiary of„„
We are a „„company based in„„
We are interested in„„
We need /are in the market for„„
We have received many enquiries from our customers for„„
Our stocks of „„are running low.
We would like to expand our range of„„
We have a considerable demand here for„„
3) Asking for Price
I should be grateful if you send me„„
Please send your current/latest catalogue/price list/brochure.
We would like you to send us some samples/patterns.
Please send us full details about your products.
Please quote your prices for these articles/goods/products.
Kindly quote us your lowest prices for„„
Please quote your best/most competitive/lowest price.
Please quote your price gross/net/FOB(离岸价).
We would like to know if you are prepared to grant discounts.
We are desirous of having your lowest price for„„
Please let us know the minimum quantity for a trial/order.
We should appreciate further details/information about your„„
We shall be glad to receive an offer from you on„„
Please send further details/information abut your„„
Please include information about packing and shipping.
We should like to know your earliest date of delivery.
What would be your earliest delivery date?
Please let us know on what term you can give us some discount.
Will you let us know what discount you give for large quantities.
4) Giving References
Information about our company can be got from„„
For information about our company please refer to/contact„„
Should you wish to make any enquiries about us, please write to „„ We shall be pleased to provide the usual trade references.
Please let us know your terms of business.
Please let us know if you can supply from stack.
Please offer quantities which can be supplied from stock.
Will you please let us have a list of items imported by you.
In order to make us familiarized with your products, we shall appreciated your giving us the technical details of them.
5) Further Business
If the goods come up to our expectations, we would expect to be place regular order.
If the samples meet with our approval we intend to place substantial orders. If your prices are competitive and your goods up to standard, we shall order on a regular basis.
If you can let us have a competitive quotation, we trust business will result.
2. A Letter of Quotation (报价信）
一般报价信写三段，1) Response to the enquiry 2) Offering for the enquiry 3) Giving assurance
1) Opening sentences
We thank you for your enquiry of„„
Many thanks for your enquiry of„„
Thank you for your enquiry of„„
We are obliged to you for your inquiry of„„
We were pleased to note from your letter of„„that you are interested in„„ we welcome your enquiry of And thank your interest in our products.
2) Offering
We thank you very much for your enquiry about And are pleased to enclose our price list and terms of payment for your consideration.
Referring to your inquiry of „„, We enclose our quotation for the supply of„„
In reply to your enquiry of„„we have pleasure in offering you the
following„„
We acknowledge with thanks receipt of your letter of„„and send you an illustrated catalogue of our„„and also details of our terms and conditions of sale. This is the lowest price we quoted.
Our prices include postage and packing.
The prices quoted in the attached price list are ex-works.
Due to the rising cost of raw materials we are reluctantly compelled to raise our price by „„%.
The prices are subject to charge at the end of next month.
Prices are likely to rise soon.
We would like payment by irrevocable and confirmed letter of credit. We offer quantity discounts on orders on„„
A „„% discount is offered on payment within a few weeks.
Our prices compare favorably with those of our competitors.
Our prices are quoted for quantities of not less than„„
The goods can be delivered immediately from stock.
Shipment can be effected within „„weeks of receipt of goods.
Our delivery date is approximately„„ after receipt of your order.
We cannot promise delivery within the period stated in your enquiry.
We have a large stock of On hand and could dispatch same at once upon receipt of your order.
At your request, we now keep this offer open for a further ten days from „„ This offer must be withdrawn if not accepted within five days.
3)Closing Sentences
We feel that our wide selection of„„will appeal to your customer. We would like to thank you for you interest in our products.
We hope that the enclosed samples will meet with your approval.
We know that you have made an excellent choice in selecting this model. We can assure you that your order will be dealt with promptly.
You feel sure that we can make you a very favorable offer.
We are sure that our varied range and competitive prices will encourage you to place an order with us.
We hope that our favorable prices will induce you to place an order. We look forward to your instructions by return.
We are sure that these goods will meet with your requirements, and we look forward to your early order.
We shall be pleased to receive your order, which will have our prompt and careful attention.
We trust you will rind our quotation satisfactory and look forward to receiving your order.
We are allowing special terms to customers who place orders before the end of this month.
We trust the above offer will be of interest to you and await your orders.
You will observe that the prices quoted are very reasonable and as they are likely to rise very soon we would advise you to place your orders as soon as possible.
英文商业信函用语之引言部分
第一段落 边陈述写信目的，边设定整体。
●收信
我们收到了您1998年4月14日的来信。
We have received your letter of April 14, 1998.
We have received your letter dated April 14, 1998. 我们收到了您的咨询函，非常感谢。
We thank you for your inquiry.
We have received your letter and thank you for your inquiry. 我们非常高兴从您的来信中获悉„„
We are pleased to learn from your letter...
From your letter we have learned that...
我们收到了您1998年5月23日的来函查询，非常感激。 We are grateful for your inquiry of May 23,1998. 我们已经收到了您1998年6月6日的来信。
This is to acknowledge your letter of June 6, 1998.
●回信
我非常愉快地回复您1998年8月18日的来函查询。
We are pleased to respond to your inquiry of August 18, 1998. We are pleased to answer your letter of August 18, 1998. 以下是就您1998年10月21日来信的回函。
We are writing in response to your letter of October 21, 1998.
We are writing with reference to your letter of October 21, 1998.
这是对您1998年10月29日来信的复函。
This refers to your letter of October 29, 1998.
这是对您1998年11月4日来信给予的答复。
This is in response to your letter of November 4, 1998.
●从来信中得知
我们高兴地从您的来信中得知„„
We are happy to learn from your letter that...
From your letter we have learned that...
我们很遗憾地从您的信中得知„„
We regret to learn from your letter that...
We are really sorry to learn from your letter that...
我们为我们的差错向您表示真诚的歉意。
We would like to offer our sincere apologies for the mistake. *“从内心发出的歉意”，用sincere apologies表示。
得知„„真是太好了。
It is nice to know that...
It is nice to learn that...
It is nice to hear that...
为„„我们很遗憾。
It is regretted that...
It is regrettable that...
●联系
我们非常愉快地通知您„„
We are pleased to inform you that...
We are excited to inform you that...
We are happy to inform you that...
我们想通知您„„
We would like to inform you that...
我们非常荣幸地通知您„„
We take pleasure in informing you of... *用于转达好消息时。
We take pleasure in informing you that...
我们很遗憾地通知您„„
We regret to inform you that... *通知的内容不太好时。
我们抱歉地通知您„„
We are sorry to inform you that... *比用regret的语气要婉转。
请允许我通知您„„
Please be advised that... *好、坏消息均可以用。
●随信附上
随信附上„„
We will enclose... *enclose “装入信封”。
随信附上„„的复印件
We are enclosing a copy of...
„„复印件随信一并寄上。
There is a copy of... attached to this letter. *attach 有附上“大件的东西和主要东西”的语气。
Attached, please find...
附上了你要的„„
Attached you will find...
附寄在内的是一份„„的复印件。
Enclosed is a copy of...
Enclosed, please find...
A copy of...is enclosed.
●寄给„„、请(对方)寄出„„
我们将寄给你„„
We will send you...
We are sending you...
We will mail you...
我们非常高兴地寄给你„„
We are pleased to send you...
We are happy to send you...
我们另外再把合同书寄给您。
We are sending you the contract separately.
您能将„„寄给我们吗?
Would you please send us...? *虽是口语，但给人有礼貌的感觉。
如果你能将„„寄给我的话，我们将非常感谢。
We would appreciate it if you would send us... *表示对对方的感谢之情。If you would send us是假设条件句，意思是“我不知您是否能给我寄来，如果能寄来的话„„”，这是对对方相当尊重的说法。
●认为对方收到了自己的信件
几个月前，我们曾就„„事给您写了一封信。
Some months ago we wrote you regarding... *regarding “关于„„”。
就„„事我们至今没有得到您的回音。
So far, we do not seem to have received word from you... *催促什么事情时。 如果在1998年12月1日前还得不到您的回音的话，„„
If we do not hear from you by December 1, 1998...*语气有些严厉。
有关„„事，我们还未收到您的任何回音。
So far, we have not received word from you... *so far “至今为止”。
So far, we have not received any word from you...
●因回复迟了而表示歉意
很抱歉未能尽早给您回信。
We apologize for not replying to you earlier.
未能及时给您回信，我们深表歉意。
We are sorry for not answering your letter sooner.
We are sorry for not replying to your letter sooner.
We are sorry for not responding to your letter sooner.
久未回信，让您久等了。
Thank you for your patience. *patience “忍耐，耐心，耐性”。
英语商业信函常用语!
（1）贵函 your letter; your favour; your esteemed letter; your esteemed favour; your valued letter; your valued favour; your note; your communication; your greatly esteemed letter; your very friendly note; your friendly advice; yours.
（ 2）本信，本函 our (my) letter; our (my) respects; ours (mine); this letter; these lines; the present.
（3）前函 the last letter; the last mail; the last post; the last communication; the last respects(自己的信); the last favour(来信).
（ 4）次函 the next letter; the next mail; the next communication; the letter following; the following.
（5）贵函发出日期 your letter of (the) 5th may; your favour dated (the) 5th june; yours of the 3rd july; yours under date (of) the 5th july; your letter bearing date 5th july; your favour of even date(ae); your letter of yesterday; your favour of yesterday's date; your letter dated yesterday.
（ 6）贵方来电、电传及传真 your telegram; your wire; your cablegram(从国外); your coded wire(密码电报); your code message; your cipher telegram; your wireless telegram; your telex; your fax.
（7）贵方电话 your telephone message; your phone message; your telephonic communication; your telephone call; your ring.
（8）通知 (noun)
advice; notice; information; notification; communication; a report; news; intelligence; message.
(verb)(通知，告知)
to communicate (a fact) to; to report (a fact) to...on; to apprise (a person) of; to let (a person) know; to acquaint (a person) with; to intimate (a fact) to; to send word; to send a message; to mail a notice; to write (a person) information; to give notice（预告）; to break a news to(通知坏消息); to announce(宣布).
（9）回信 (noun)
an answer; a reply; a response.
(verb)
to answer; to reply; to give a reply; to give one's answer; to make an answer; to send an answer; to write in reply; to answer one's letter.
(特此回信)
reply to; answering to; in answer to; in reply to; in response to.
(等候回信)
to await an answer; to wait for an answer.
(收到回信)
to get an answer; to favour one with an answer; to get a letter answered.
（10）收讫，收到 (noun)
receipt(收到); a receipt(收据); a receiver(领取人，取款人); a recipient(收款人) (verb)
to receive; to be in receipt of; to be to (at) hand; to come to hand; to be in possession of; to be favoured with; to get; to have; to have before (a person); to make out a receipt(开出收据); to acknowledge receipt(告知收讫).
（11）确认 to confirm; confirming; confirmation; in confirmation of(为确认„„，为证实„„); a letter of confirmation(确认函或确认书)
（12）高兴，愉快，欣慰 to have the pleasure to do; to have the pleasure of doing; to have pleasure to do; to have pleasure in (of) doing; to take (a) pleasure in doing
(something); to take pleasure in doing (something); to be pleased to (with)(by); to be delighted at (in)(with); to be glad to (of)(about); to be rejoiced in (at).
商业信函的7个“C”原则
写信的原则（Writing Principles）已从原来的3个“C”（Conciseness, Clearness, Courtesy）发展到目前的７个“C”：Completeness, Clearness, Concreteness, Conciseness, Correctness, Courtesy, Consideration
实例:
Dear Sirs,
With reference to your letter of April 9, we are pleased to accept your offer of 100 tons of Copper Wire as per your Offer Sheet No.8/070/02B. Please go ahead and apply for your Export Licence. As soon as we are informed of the number of the Export Licence we will open the L/C by cable.
信的本文汉译
关于你们四月九日涵，我们高兴地接受你们第8／070／02Ｂ号报盘单所报100吨紫色铜丝。请着手办理申请出口许可证。一经接到出口许可证号码的通知，当即电开信用证。
英文商业信函实例（原版）
Paragraph One: Attracting Attention
The first sentence must get the reader's attention. Asking a question in which the answer is guaranteed to be
Would you like to see your factory's production increase by 15% or more?
Wouldn't you prefer to have your wedding pictures taken by the leader in the field? Another way to start a sales letter is to write a sentence that will surprise or shock the reader.
In 1996 we helped over 250 small businesses like yours to increase their
productivity.
Since 1991 we have grown from a small printing company to one of the largest publishing houses in the city.
If you are contacting the customer for the first time or if your company is unknown, you might start with a general introduction of yourself.
Example A:
Alfred's Textile Marketing Co. Ltd. is a leading Russian manufacturer and exporter of socks and hosiery. The range of our product line, good quality, and competitive prices have made us one of the fastest growing companies of its kind in Russia.
Example B:
Floppy Textile Buying Agency, established in 1987, is one of the fastest growing agents in India. We currently represent a number of major European importers, such as Fe Fe LaMew Mail Order of France and others.
Other Examples:
The ABC Trading Company was founded in 1986 to serve the construction
industry in New York state. Since then we have expanded our market year by year to where we now have customers in 12 countries around the world.
Paragraph Two: Building Interest and Desire
The second paragraph must convince the reader of the value of the product. When you have succeeded in getting the reader's attention, you must hold that attention. The best way to hold it is to build interest by describing your product so that the reader can virtually experience it. Use colorful, de****ive words.
In paragraph two you must show the reader that he/she either
- needs your product (a car)
- could use your product (an easier inventory system)
- should not be without your product (insurance)
OR - would benefit from your product (a new line of clothes he/she could sell)
Sentence by sentence you lead the reader through your sales pitch. If he closes his eyes he can see that new car, going home earlier because of his new inventory system, the comfort of having insurance, and increased sells because of the new line of clothes.
商务书信布局礼仪
①斜排式或缩行式（Indented Form ）。
这种排列的要领在于信头、结束语、签名和发信人姓名都靠右或偏右，而封内地址和称 呼则左边，如果以上任一要素要分行排列时，后行要比前行缩入两个（或三个）英文字母；正文每段开始要缩入五个英文字母，段与段之间要空一行。这种形式讲究 匀称美观，是传统的排列范式，目前只有少数英国人喜欢用。 ②正排式或垂直式或齐头式（Blocked Form ）。
这种排列的要领 在于每个要素都从左边开始排列，每一行都不向右缩入，因而整封信的左边成一垂直线右边参差不齐。这种形式虽然打字时方便省事，不需考虑左边缩入，但不匀称美观，所以使用它的人也不很多。
③改良式或混排式（Modified Form ）。
这种排列集上述两种形式之所长，信头、结束语、签名和发信人姓名排在右边，封内地址和称呼排在左边，但每个要素分行时每行都不向右缩入；正文每段开始缩入五个英文字母，而段与段之间可不空行。这种形式兼顾及方便省事与匀称美观，因此，它是目前极为流行的英文书信范式。