1
Gary: Welcome to our company Mr. Jack. Nice to meet you.
Jack: Me too.
Gary: Mr. Jack my name is Gary. Here is my card.
Jack: Thank you. This is my card.
Gary: It’s very kind of you to give me the opportunity to introduce my company.
Jack: Thank you.
Gary: Our company ’s business cover e-commerce, airservice and value-added service .
value-added service include : the collection of money, and protect the price of goods, goods packaging notice to put goods retune receipt,door to doorservice and infoemation service.
Jack: wow oh! Very nice.
Gary: I’ve come here today see whether you have interest in our services.
Jack: I’m interest in that.
Gary: If you have any questions,please feel free to contact me anytime.
Jack: Ok.
Gary: I’m looking forward to our next meeting.
Jack: Me too.
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Mary: Hello!
Eric: Hello! I’m Eric.
Mary: Do you have an appointment?
Eric: Yes, I have an appointment with your boss. This is the reason. I’m here ---to build up the
business relations with your company.
Mary: I’m the secretary of the logistics company. What can I do for you?
Eric: I’d like to see the person in charge of warehouse.
Mary: I’m so sorry. General Manger of our company is not in right now. May be I can give you
some helps.
Eric: It can’t be better . Do you have sumples?
Mary: Of course. Let me show you around . I ’d like to show you the headquarters and
warehouse.
Eric: I’m interested in that . I’m willing to cooperate with your company.
Mary: That’s good news for us. We hope to establish regular business relations with you.
3
Chen: Nice to meet you.
Mary: Nice to meet you.
Chen: I’m really glad to have the opportunity to visit you company.
Mary: You are welcome.
Chen: I have brought some catalogues of textile. I wonder if you are interested in looking at
catalogues.
Mary; Certainly would. Would you leave them with me?
Chen: Yes,Weare supplier of textile of vaious type . I think your end-users will be interested in
some of our products.
Mary: We need to have a natural fiber. Recycled fiber.synthetic fiber textile . Do you have what
we want then we will be interested.
Chen: As you probably know. We also take order for textile made according to specification. Mary: Very well.
Chen: Our prices compare most favourably with quotations you can get from other manufacture. Mary: Oh That’s Great.
Chen: We hope to establish regular business relations with you.
Mary: We’ll consider it carefull then we will give you a reply.
Chen: I look forward to you reply.
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Andy: What would be your earliest delivery date?
Peter: I think the earliest shipment we can make is on spetember 8
Andy: Prompe shipment is very important to us. We hope you will help me shipmengt as soon as
possible.
Peter: We try our best to advance shipment. But we can’t commit ourselves. The last thing we
want to do is to postpone the delivery date.
Andy: It will be better to ship them all at one time so that we could’t miss sales season. Could
you advance the shipment by only one month?
Peter: If you are in urgert need of the goods, we suggest that you allow partial shipment. Andy: Ok. But if the goods could net put on the market in time.
Peter: I assure you the shipment will be effected in time .
Andy: Oh, It’s wonderful . Thank foe your cooperation.
Peter: Not at all.
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Gary: Hello is there the transport department? I’m looking for peter.
Peter: This is Peter.
Gary: On examination, 15 case were found to be badly damaged.
Peter: I’m sorry.
Gary: We have to claim on you for compensation.
Peter: We regret being unable to accept you claim because the case were in perfect condition
when the goods were loaded.
Gary: According to the surveryor ’s report the damage is cause by important the relationship
between transit.
Peter: We shall try to make up the loss you sustained.
Mary: Ok, That will be excellent.
Peter: The mistake is on our side we’ll arrange to send you replacement at once and we’ve also
prepared to meet your claim.
Mary: Great.
Peter: We hope all disputes can be settled by negotiation
Mary: We all hope so.
6
Peter: Hello. I’m peter, a clerk in the transport department. What can I do for you?
Jim: Hello. This is Jim. Shall we discuss the shipment now?
Peter: Ok. As to shipping, we have to face the question will be entering the sale season, transport
of goods is very busy.
Jim: Oh, my goods are really important, can you help me effect shipment as soon as possible? Peter: Is it possible for you to ship part of the goods first.
Jim: It’s a good idea, as for the shipment, the sooner, the better. Can you manage to ship the goods
in May?
Peter: We can ship the goods in June, That’s the best we can do right now.
Jim: I can pay more money. Can you advance your time of shipment?
Peter: I see your point, but really can’t, it’s beyond our power.
Jim: Ok, I see. That will depend on you.
Peter: we’ll try our best to help you.
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Mary: Hi, this is Mary speaking.
Mr. Smith: Hi, I’m Mr. Smith. Is there anything can I do for you?
Mary: I need some rice, there is a great need of our supermarket.
Mr. Smith: Sorry. Now I’m not so much goods inventory, but an soon as we can from another
supplier of the goods to you.
Mary: Oh, Thank you.
Mr. Smith: It’s my pleasure.
Mary: How soon can I get it?
Mr. Smith: I’m afraid you have to wait until the day of tomorrow because our business is busy recently.
Mary: Ok. I hope get the goods an soon as possible.
Mr. Smith: We will ship as soon as possible.
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Mary: Hello.
Peter: Hello.
Mary: Would you please deliver chairs for me?
Peter: Yes.
Mary: I want to order 300 chairs.
Peter: When can we expect the delivery?
Mary: As soon as possible tomorrow delivery.
Peter: Oh, I’m sorry. Because business is busy recently. Could you slow down a day?
Mary: In that case, ok.
Peter: All goods bought here can be delivered free and all our goods can be delivered within the 4th ring road.
Mary: That’s great. You can delivery time.
Peter: 24 hour delivery is guaranteed.
Mary: It’s better yet.
Peter: I’ll wrap it up nicely for you and have it sent before 17 o’clock tomorrow.
Mary: Yes, I know.
Peter: Please write your name, address and phone number on the form.
Mary: Ok, I hope get the goods as soon as possible.
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Cherry: Nice to meet you, Mr. White.
Mr. White: So good to see you again, Cherry.
Cherry: Would you please introduce to me about inventory system of knowledge?
Mr. White: The system provides electronic information concurrent with goods movement and can integrate into ERP systems if required.
Cherry: Don ’t you think a legacy system might deal only with inventory levels in a particular warehouse in a distributor’s network?
Mr. White: I quite agree with you on that point.
Cherry: Could you tell me how to be a good logistics company staff.
Mr. White: You’d better to learn more information o each the systems.
Cherry: Thank you. I will try my best.
Mr. White: Take it easy.