商务文秘书信
一 书信常见起首句型
1. Thank you for your letter of August 28 concerning…
2. With reference to your letter of December 25, … I’m writing to you regarding your delay in shipping our order No4326.
3. Further to our telephone conversation yesterday… I’m writing to apologize for the late delivery of this order.
4. With regard to your request for a prompt delivery…
5. We are glad to note from your letter of March 16 that …
6. We acknowledge with thanks the receipt of your letter of March 18 inquiring about the captioned commodity and take pleasure to quote you as follow:
7. We have been informed that you are desirous of finding a reliable supplier of chemical products. I’m writing to…
8. We confirm the particulars of our enquiry by telephone this morning.
9. We have the pleasure of informing you …
10. The purpose of this letter is to inform you that the goods will be available from August 15.
11. The object of this letter is to report you that the new product will be launched in May.
12. In reply to your letter of January 28, I send here with a catalogue and the latest price list.
th13. In response to your letter of the 20 of March, I’m
pleased to inform you that …
14. In answer to your inquiry for our table lamps, …
15. We are pleased to acknowledge receipt of your letter of February 22, and gratefully accept the appointment on the terms you mention.
二 书信中常见结尾句型
1. I would be grateful if you could give me a favorable reply.
2. I would very much appreciate it if you could fit me into his schedule.
3. I look forward to hearing your decision soon.
4. I look forward to your early reply.
5. Looking forward to seeing you then.
6. Thank you for your consideration of my application.
7. Give my regards to you associates.
8. Please don’t hesitate to get in touch with us if we can be of any assistance.
9. We do hope you will join us at the party.
10. I expect to hear from you soon.
11. Please give this matter your immediate attention.
12. If you would like any further information, please contact me by phone or in writing and I will be pleased to help.
13. I hope that our services will be of interest to you and I look forward to hearing from you.
14. Wish you every success.
15. Hoping your business flourishes daily.
16. We would greatly appreciate your cooperation.
17. We hope to hear favorably from you.
18. We hope to receive your early order.
19. We hope to receive your inquiries when you are in the market for the above goods.
20. Please let me know if this is convenient.
21. Please phone us to confirm the date of delivery. We look forward to a favorable reply.
22. You can reach me by telephone at any time during office hours.
三 书信中常见表示请求的句型
1. We would appreciate it if you could look into the
matter and give us a reply at your earliest convenience.
2. We would be grateful if you could send us two samples of your product.
3. Could you please inform us whether the cargo space on board the plane is limited?
4. Please let us know whether all the goods have been packaged according to the contract.
5. Would you be so kind as to send me your check to settle the matter?
6. With these facts before you, we feel sure that you will send us your check by return mail.
7. I would be extremely grateful if you could confirm whether a brief visit could be arranged on Monday
ndrdMarch 22 or Tuesday March 23.
8. We would be grateful if you could check this invoice and inform us as to whether an error has arisen.
9. I should be grateful if you would let me have details of your terms of delivery and payment.
10. I shall appreciate it if you will recommend one company which can supply marble of high quality.
四 书信中提醒对方注意的句型
1. We would point out that any amendment of the contract is subject to the consent of both parties in writing, failing which the amendment will have no legal effect.
2. I’m afraid we must remind you that the goods are completed for delivery as stipulated in the L/C, say by September 20.
3. May we draw your attention to the fact that our stock is exhausted and we’re not in a position to accept fresh orders?
4. We’d like you to know that we only accept confirmed irrevocable Letters of Credit.
5. Please notice that plans to stop production of our LX range of photocopying machines will not go ahead. Therefore it is not a necessary for you to worry about supplying your customers.
6. This is to acquaint you that our business will be turned into a limited company on May 1.
7. The purpose of this letter is to advise you that we have expanded our warehouse inventory so we can n now make prompt delivery.
8. We request you to regard all that he may do in our name as done by ourselves.
9. I must draw your attention to the fact that the shipper has to be responsible for the charges including any duties as well as any services charges incurred during shipment.
10. Please make sure that the shipment is made in February.
11. May we remind you that payment of our invoice, No.41862, sent to you three months ago, has not yet been made.
五 书信中表示邀请的句型
1. I cordially invite you to participate in the 10th
anniversary celebration of our being in business in Guangzhou and also our move to the new location.
2. We are planning to celebrate the 20th anniversary of the founding of Far East Import & Export company on
thJuly 26 at the Garden Hotel.
3. Shall we have the honor of your presence at the
Christmas party to be held at the China Hotel at 7:00 p.m. on December 24?
4. We are looking forward to the pleasure of seeing you.
5. We do hope you can join us.
6. We would be glad if you could come to the party.
7. I’m pleased to inform you that the Yangtze Institute of Vocational Education will be holding its first Graduation ceremony on June 26, 2006 at the auditorium. We would like to extend to you an invitation to be our guest speaker on the occasion.
8. We are staging an important exhibition of our latest products accompanied by a serious of technical lectures for our home and overseas customers at the Exhibition Building on April 26, through 30.
9. We hope you can join us for our opening ceremony of our company.
10. do drop in, and participate with us on this happy occasion.
11. The officers of ABC Software cordially invite you to a evening party at the Garden party at the Garden Hotel on Saturday evening, July 18.
六 书信中接受邀请的句型
1. Our trade delegation will be visiting your company next month at the invitation of your company.
2. Thank you for your letter, dated January 19, 2006, inviting me to attend a special dinner at the White
Swan Hotel on January 26. The occasion is Mr. Alex Carter’s visit to China.
3. I shall be pleased to accept your invitation and, as requested, will arrive at the lobby not later than 7:00.
4. It’s with considerable regret that I must decline your invitation due to a prior engagement,
5. May I take this opportunity to wish you and all participants a most enjoyable evening.
七 书信中表示建议的句型
1. Considering your failing sales volume, I propose you launch a new advertising campaign to promote the sales of your latest model.
2. Concerning this matter, my proposal is that all of your staff receives a language training course to improve their communication skills.
3. We shall also suggest ways of improving the present situation.
4. In view of your special needs, I suggest that you place your order for the above equipment as soon as possible.
八 书信中表抱歉的句型
1. I must apologize for any inconvenience it may have caused you.
2. We are sorry to hear that some of the books we sent you were incorrectly wrongly bound.
3. Unfortunately, some mistake was made and the goods have been improperly delivered.
4. We deeply regret that the goods were partly soaked by rain.
5. We apologize most sincerely for the unsatisfactory service you received in our restaurant.
6. We are sorry that we are not in a position to place orders with you for these sewing machines.
7. It is with great regret that the goods arrived partly damaged. We frankly admit that we were at fault and we are anxious to correct the consequences.
Please accept our regrets.
8. I appreciate very much your kind invitation, but I regret to say that I won’t be able to go to your reception party owing to a previous engagement.
9. It was disappointing to learn that so many of the articles sent in our consignment were damaged. We are sorry that you have missed the opportunity of including them in your December sales.
Meanwhile, I can only ask you to accept our apologies.
10. We have taken measures to prevent any repetition of such mistakes, and we request that you accept our apologizes for the error of our clerk.
11. I am sorry to have missed the opportunity of spending some time with you.
12. Thank you for your letter, which we received on August 23. However, I have been away at a conference for a few days and I have only just had the opportunity to read it. I apologize for the consequent delay in replying to you.
13. Sorry for the inconvenience it has caused you. We will discuss with the shipping company how to avoid such damage in the future.
14. Thank you for informing us about the damage to our consignment.
15. I’m writing to apologize for the poor service you received at our stand on January 24.
16. From our previous transactions you will realize that this sort of problem is quite unusual.
九 书信中表示投诉的句型
1. We regret to inform you that the quality of the shipment of soybeans is far inferior to that of the sample.
2. To my regret, I have to inform you that the goods are not according to the order.
3. I do hope our unhappy experience was an exception since you have built a good reputation.
4. We have noticed that on comparing the goods received with the sample, the color is different.
5. We were shocked to see that the goods were inadequately packed.
6. We find that each cask leaks.
7. Owing to negligent packing, several of them were damaged to such an extent that we were compelled to sell them at greatly reduced prices.
8. On receipt of this letter, would you please send us an indication as to when you anticipate shipping this order?
9. The delay on your part now places us in a very serious and awkward position toward our customer. We must ask that you kindly do your best to help us out of this problem.
10. Will you please see that the settlement is most acceptable to us?
11. We find that every bale weighs short.
12. On comparing the goods received with the sample, we were surprised to find that the quality is not the same.
13. We trust that you will give the matter your immediate attention.
14. The beat solution would be for me to return the wrong articles to you, postage and packing forward.
15. We cannot sell the books without tapes. Please arrange the earliest shipment to us.
16. As we are out of stock now and our customers need the goods urgently. Please inform us as soon as
possible what you can do to help us to overcome this difficult situation.
十 书信中表示咨询的句型
1. … has advised us to contact you concerning the import of dairy products.
2. Please let us know on what terms you can supply the electric fans.
3. As I am shortly staying in Guangzhou on business, I am writing to enquire whether it would be convenient to visit your office.
4. Please let us know when we can expect delivery of the electrical components or whether there is likely to be a still further delay.
5. Would you be kind enough to inform us whether your goods are available from stock?
6. As we have a large distribution in this line, is it
possible for us to be given your best possible terms?
十一 书信中常见委婉谢绝的句型
1. We would like to attend the industrial fair in Munich, but…
2. Regretfully, we are not in a position to offer you a 20% discount for a small order.
3. We fell that it would be better not to sign the contract now for there are several details we haven’t agred on.
4. If we accept the faulty machines I’m afraid that it won’t be in your interest either.
5. We fully appreciate your difficulties but we are also in bad need of liquid capital.
6. We understand why you would like payment prior to delivery, but we prefer payment after delivery, because these goods are very expensive.
7. I can see your problem, but only under special circumstances can we allow deferred payment.
十二 书信中提供信息的句型
1. We are glad to tell you that the goods are available from stock.
2. We are delighted to inform you that we have sent you by air mail a pattern book of our silk piece goods.
3. As you requested, we have been working on the
exhibition on your behalf for a month. Everything has been going on schedule and within budget.
4. We are happy to inform you that we will accept
payment for this machinery in the form of a buy-back of glass.
5. We regret to inform you that the goods are partly damaged and unsalable.
6. We respectfully inform you that on account of rapid increase in the volume of our trade, we have recently established a new branch at 357, Shichuan Road, Shanghai.
7. Kindly note that business with Germany will henceforward be transacted by our Berlin branch.
8. We are now considering the possibility of
commencing business with you concerning buying Chinese china.
十三 书信中表示承诺的句型
1. We assure you that it will never happen again.
2. You may rest assured that we can procure an import license for 3000 motor cycles.
3. Every endeavor will be made to push the sale of your products in our area.
4. We will do our utmost to ensure that, any information you may give me will, be treated as strictly
confidential.
5. An order placed with us tomorrow will ensure delivery to your site by the week commencing Monday, April 2.
6. As has been mentioned, the photocopying machine carries a one-year guarantee. During this period, we undertake to send one of our staff to carry out repairs on site within 24 hours of your repair request.
7. You can be assured of our ability to solve any minor difficulties through our experienced after-sales service team.
8. We assure you of our close cooperation.
9. You may be assured that the goods will be packed in strong wooden cases.
10. We are always pleased to serve you at any time.
11. We assure you that it will be a pleasure to serve you again, at any time.
十四 书信常见表示希望的句型
1. We would very much like to have your Proforma in voice by Monday, March19.
2. We do hope that you will strictly follow the stipulations of the Sales Contract.
3. We are reluctant to put the matter into the hands of our solicitor for the time being.
4. We would prefer to purchase the goods on a CIF basis.
5. We particularly want you to realize that once a contract is signed, it has legal effect.
6. We require that this order arrive in our warehouse by March 28 at the latest.
7. Your immediate attention to our inquiry and proposal will be greatly appreciated.
8. An early reply would be greatly appreciated
9. We hope that you will pay the outstanding account as soon as possible without further delay.
10. We were unable to work on Thursday morning because of the computer crash. Please send your after-sales engineer to our office as soon as possible.
11. It’s essential that you cable your reply immediately.
12. It’s imperative that you send the documents to the bank right away.
十五 书信中常见表示感谢的句型
1. We wish to give our sincere appreciation for your hospitality extended to us during our stay in
Singapore.
2. Thank you very much for your generosity.
3. I wish to thank you most warmly for the great help while we were is trouble.
4. Many thanks for the order.
5. Thank you very much for the trouble you have taken in this matter.
6. Please accept our sincere thanks for the trouble you have taken.
7. We thank you for the great help given, and should the occasion offer shall be glad to reciprocate your courtesy.
8. We appreciate your information about the European market for office furniture.
9. Thank you for your order for our TD26 sensor switches.
10. We wish to thank you for giving us the opportunity of serving you.
11. Thank you in anticipation for your reply, and assure you that we shall be pleased at any time to be able to render you a like service.
十六 书信中表示延期行动的句型
1. We wish to investigate the matter before taking any further action.
2. When we have further information available, we will give you our decision.
十七 求职信套语
1. I have seen your advertisement for the post of PR manager in yesterday’s Yang Cheng Evening Paper, and would like to be considered for it.
2. Although my present employer is first-rate and our relationship is excellent, I’m keen to extend my range and am looking for a more rewarding and challenging post.
3. The only reason why I wish to leave my present employer is that I hope to widen my experience and advance myself in my career.
4. This is to apply for a position or a communication engineer at your company.
5. I wish to apply for a position with your office as a secretary.
I have little experience in working at an international company, as a student majoring in international trade I am capable of handling any correspondence.
With a solid knowledge in computers, English and language secretarial skills, I believe that I will may be a good choice for the job you advertised in Guangzhou Daily of December12.
6. I write this letter to express my interest in the job advertised in yesterday’s Daily Mirror.
7. In reply to your advertisement in today’s Morning Post for a stenographer, I hasten to write this letter of application for the post.
8. If you could give me a chance, I would spare no efforts in…
9. I would like to meet you at your earliest convenience.
10. Please contact me at this address.
11. I can be reached at 86632224.
12. Thank you for your kind consideration of my application.
十八 书信中表示辞职的常见套语
1. Please consider this as my resignation from my
position as your sales manager, effective July 15.
2. After considerable thought, I have decided to resign my position as a secretary at South China Silk Import &Export Company.
3. Although I have enjoyed working with you and have learned a great deal, I would really like to operate in a wider management sphere.
4. In spite of the fact that you have been very fair in terms of compensation, I feel the need to grow professionally as well as financially.
5. I value the experience I have received at APG, I’m confident that it will be very useful to me in my management career.
6. I feel lucky that I have met such a pioneering, generous and understanding employer and will always cherish the friendship between you and me.
7. I wish to assure you that, though not working in Flying fish Industries, I’ll endeavor to do everything favorable to this company.
8. I hope our company’s business flourishes every day.