题目： 题目：Report of the Australia Business Communication Etiquette
1. Introduction
Australia is a newcomer to the developed capitalist countries. In 2005 GDP global ranking No. 14 in the Economic Cooperation and Development Section of the wool industry in the buried pruning shears weaving (OECD) countries listed in ranked No. 11. Australian agriculture and animal husbandry developed, rich in natural resources, there is "riding on the sheep's back country" and "sitting on the carts in the country," said the Australian long-term exports of agricultural and mineral resources by earning a substantial income, rich in sheep, cattle , wheat and sugar, but also the world's major mineral resources in producing and exporting countries. Agriculture and animal husbandry, mining industry for Australia traditional industries. Australia's high-tech industries have rapid development in recent years in the international market, improve its competitive position. Since the 1970s, the Australian economy has undergone major structural changes and adjustment, the rapid development of tourism and service industries, accounting for the proportion of GDP increased gradually has now reached around 70%. Australia's largest source of imports in 2009 was China(15 percent, $37 billion) , followed by the United States (13 percent, $32 billion), Japan (7 percent, $19 billion), Singapore (6 percent, $15 billion) and Thailand (5 percent, $14 billion). Following the structural and policy reforms that began in the 1970s, Australia today has a healthy, stable and modern institutional and regulatory framework that provides certainty to business and offers a welcoming destination for investment. 2. Investment and Risk Australian Government to actively encourage and support foreign investment that a series of services and programs. In Australia, the majority of foreign without approval to investment. They only need to be licensed and to get Foreign Investment Review Board approval. In addition to political and economic advantages, Australia also has the high quality standard of living. As the world's one of the highest standard of living, Australia has a pleasant climate, unique and beautiful environment, quality of social and cultural infrastructure. In Australia, real estate transactions have been formed in a sound legal system. Professionals engaged in real estate including marketing experts, lawyers, investment professionals, consultants, values, accountants, brokers, etc.They have many years of work experience in real estate, and more importantly, they are very focus on professional ethics. The assistance of these experts, the bank will apply for bank credit for the investor, and solicitors will help provide investors with legal protection. Therefore, invest in real estate in Australia; all procedures have become very standardized and convenient.Is to the maximum extent to ensure the interests of the investment. 2.1Popular locations New South Wales – Sydney This intern
ational city is surrounded by beaches. It is world heritage area, the bustling trade area and world-famous wine producing area.As regional financial in
1
Australia, Sydney has a prospective business environment and a non-comparative lifestyle . Victoria - Melbourne It is the second largest cities of Australia, Located in the Ybarra River. It from the Port Phillip Bay only a few kilometers. The sea to the South, the mountains to the north, it is a modern city that has just about everything you could wish for Queensland State – Brisbane After transformation of Brisbane. It is a vibrant and confident city in now, and a place in international business. An area of southeast Queensland is booming. For now ，Brisbane has a population of more than 1 million. 2.2 The benefits of real estate investment in Australia 2.2.1 Australian real estate market ranking No. 1 in the world that high degree of transparency. Australian developer real estate prices are uniform price that the same to buy property prices for foreign investors and Australians in Australia 2.2.2 Australia real estate market has a smooth development and a certain value in every year 2.2.3 Most real estate which clear ownership rights and the permanent disposition of land Overseas investors receive up to 80% of real estate loans in Australian banks; 2.2.4 Australian banks to provide the risk of credit default is almost zero for the real estate, so easier access to bank credit support for the investment property. 2.2.5 In Australia, the Australian Government are strict supervision of people behavior who to engage in the activities of real estate professionals. So if the customer bought the overseas investment property managed by the local real estate agent, there is strict legal protection, which is very beneficial to the protection of overseas investors. 2.2.6 .Most government in Australian does not levy inheritance tax on the property, usually in many other countries; inheritance tax can be as high as 40%. 2.3 In terms of risk: 2.3.1 Exchange rate; currency Australian dollars are a speculation, because the Australian economy depends mainly on exports, to maintain higher interest rates to attract foreigners to invest, but by the impact of carry trades, the exchange rate changes at the property with the possible devaluation of the produce. 2.3.2 Market risk, whether the understanding of the market, whether a reasonable place to buy a great impact on investment. But also changes in land planning and was found to have pollutants, no way to do this risk circumvention. 2.3.3 Natural disasters and interest rate risk, the risk of natural disasters by the insurance settlement, but the interest rate risk is very hard to avoid, inflation will lead to the Australian government to increase interest rates. 3. Australian business communication etiquette 3.1 The etiquette of Daily interaction 3.1.1 You should pay attention to the following problem that Dealing with 3.1.2 AustraliansAustralians usually sh
ake hands when they are meet each other.Some women is not shake hands but they will kiss each other on the face . 3.1.3 Australians like to look at the other person in the eyes when they are talking .they thing that it is sign their gave that Respect for others and to show they
2
are listening. 3.1.4 At the first meeting, many Australians unwilling to be ask about their age, marital status, child or financial. 3.1.5 when you visit Australians homes you can bring bottles of wine to the master and a bouquet of flowers to the hostess 3.1.6 Australians do not like to own everything associated with the United Kingdom; 3.1.7 Australians don’t like you call them which the "foreign" or "foreigners" ; 3.1.8 Australians noise in public places is extremely offensive; 3.1.9 Rabbit, often a taboo subject in Australian. they think that the rabbit is an unlucky animal, people will feel unlucky when to see it 3.2 The etiquette of dressing Business dress is different among different cities and regions. Men should wear western-style clothes in Melbourne and Sydney. However，local businessman should wear a suit 、tie and shorts in Brisbane。Women should wear a suit or other clothing Suitable for the occasion. 3.3 How to get to the appointment and an appointment? 3.3.1 When you visit to Australians. The best time of business activities to Australia is from March to November. You must avoid that the holiday form December to February and Sunday morning. Because Australians go to church on Sundays since ancient time. 3.3.2Advance reservation for visit professional personage with business or government office is required. 3.3.3 Paid or accomplished at or by the appointed time when you to meet people or the appointment. If there are other factors that make you late, you can try to contact your client. In case you are late or not keep an appointment without prior notice. You will be cancels this reservation and pay for this charge. One often late will be regarded as unreliable. 3.4 The etiquette of dinning 3.4.1 Australians in the diet is a major eating British-style Western food in the diet, their tastes like light, but don’t like greasy. 3.4.2 Australia's food reputation for large and rich, in particular, they have a much greater demand for animal protein. 3.4.3 They like to eating beef, pork. and drink milk ，beer and coffee . 3.4.4 If you have dinner with British descendants of traders that Talk about business in the meal, they will not ignored to you. Instead the U.S. descendants of traders, and that you will talk very vigorously in business. 3.5 The etiquette of Business negotiations 3.5.1 In business negotiations, Australians are very Think Highly of "first impression", which is an important factor to achieve cooperation. 3.5.2 Australia as sparsely populated. Therefore, they are pay attention to efficiency. 3.5.3 In negotiations, the negotiators will send by a man who has the right to decide in their company. Thus we should also send the same representat
ives who have the power to decide. They are very reluctant to waste time in empty talk could not make decisions.
3
3.5.4 Turning to prices, Australians don’t like each other reported high and then slowly reduction of the price and waste time in the bargain. So they are mostly the purchase of goods by tendering that the lowest price bargaining. And the very strict requirements on product quality, Once find the quality problems, will don’t mince words in lodging a claim against you. 3.5.5 In addition, Australia is an egalitarian society, they don’t like the tone of an order direct others and Business is business. So you do not think that together have to be a meal, you can close a deal. 4.Conclusion Advantages for investors: 1) Well-positioned land for industry, including technology parks 2) Access to leading universities and research centers 3) Lower costs for construction and rental of commercial property 4) Low operating costs 5) Time zones compatible with the Asia–Pacific region 6) Local organizations that can provide establishment advice and assistance 7) A friendly, educated multicultural society with a reputation for hard work and an excellent quality of life 8) Sophisticated financial, legal and management support services 9) Cost-competitive location 10) High-quality information and communications technology 11) Strategic location in the fast-growing Asia–Pacific region 12) Affinity with Asia, coupled with an American–European business environment 13) Favorable time zone 14) Economic and political stability 15) Attractive, safe and friendly environment 16) An Asian-oriented, culturally diverse and multilingual society. 17) Australia also has a business-friendly regulatory environment. （According to the World Bank, Australia is the fastest place in the world in which to start a business, with regulatory procedures taking just two days） Australia is therefore very suitable for investors to invest.
References Brennan.L;《21 世纪商务礼仪》; 中国计划出版社,2004 赵家琎;《今日澳大利亚》; 上海外语出出版社,2000
4
Peter North ; 《商业制胜之澳大利亚》; 中国水利水电出版社,2004 马文会;《公关关系——澳大利亚队的礼仪》；2002 雪映；《谈判签约于禁忌》；中国人民公安大学出版，2001 井华；《澳大利亚的投资价值》＆《国际融资》，2007 季辉；《商务礼仪》；重庆大学出版社，2008 http://www.wonderfulsz.com；《商业移民在澳大利亚投资的优势》 http://hzs.mofcom.gov.cn/accessory/200701/aus.pdf ； 《投资澳大利亚》 http://www.mofcom.gov.cn/ ； 中华人民共和国商务部网 http://www.ausproperty.cn/；澳洲房产网
5